FREE SHIPPING ON ORDERS OVER $100
Our Cyber Monday exclusions are: layaways and purchases made before December 1, 2025, coats, accessories, pajamas, decorations, already discounted items. Cannot be combined with any other offer or promotion.
FREE SHIPPING ON ORDERS OVER $100
SHOP BY BRAND
Policies and exclusions
✅ Free shipping across Canada for all orders of $100 exclusively for Black Friday/Cyber Monday and more (before taxes), for online purchases only.
🚐 For orders under $100, a flat fee of $13 applies.
🌟 Need faster delivery? Contact our customer service at 418-525-5096 to learn about expedited options (additional fees apply). For any questions, call us at 418-525-5096 or email us at info@boutiquerue.ca
IN-STORE PICKUP
✅ Free in-store during opening hours.
If an item is not available at the chosen store, please indicate it in your order notes. We will transfer the item to the correct location.
Processing Times
- Orders are processed within 1 to 4 business days, Monday to Friday (10 AM to 6 PM).
- Orders placed on weekends or holidays are processed on the next business day.
ALL PURCHASES INCLUDING ONE OR MORE BLACK FRIDAY AND CYBER MONDAY 2025 DISCOUNTS OR ANY OTHER DISCOUNTED PRODUCTS ARE FINAL SALE.
Do you want to exchange for a different size? If the size you want is still available, you have 14 days to make your exchange request. Exchanges are free.
- Watch the tutorial video for return requests by clicking here
- Directly make a return request via your customer account on boutiquerue.ca before returning an item.
PLEASE NOTE :
- Requests are reviewed and approved only from Tuesday to Friday.
- The date of your request corresponds to day 1 regarding deadlines, not the day we respond to you.
- After approval, you will receive a return label by email, to print and affix to the package.
- No returns will be accepted in-store.
Return fees
- $0 fee for an exchange.
- $10 fee for refunds of regular-priced merchandise
Processing and refund of regular-priced merchandise
- Refunds will be issued to the original payment method.
- A confirmation will be sent to you upon receipt and processing.
- We reserve the right to refuse any return outside of our policy.
20% off REGULAR PRICED CLOTHING ONLY!
Exclusions from our Cyber Monday promotions:
- Layaways and purchases made before December 1, 2025
- Coats
- Accessories
- Pajamas
- Decorations
- Already discounted items
- Cannot be combined with any other offer or promotion
HAPPY SHOPPING 😁